IBM System i Support Strategies
When you stop and think about it, adding more IT talent to your staff is easy.
You post ads on all the major IT job websites. You get the word out in your social networks that you’re hiring in IT.
You collect, review, and categorize the hundreds of resumes that come in. You hold several rounds of interviews and hire the most qualified people. And then you set them up in your payroll system, give them network credentials, and let them loose on your IT infrastructure.
It’s that simple – as long as you have unlimited financial resources.
But we’re assuming you don’t. So we’re suggesting an alternative approach.
The Value of a Good IT Partner
If money were no object, you would build an in-house IT staff that could handle any issue. You’d find the most experienced professionals for each type of technology in your server room and make it worth their while to stay with your company for as long as you needed them. You’d create a team of experts, with knowledge, experience, and know-how.
But this approach isn’t realistic for small and midsized businesses (and let’s face it – even many Fortune 500 companies are tightening their belts these days).
What if you could get access to a high level of IT expertise without having to commit to paying annual salaries and providing benefits packages? You can if you find the right IT tech support partner.
The best IT consulting firms are totally focused on supporting their clients’ implementations of today’s leading technologies, such as IBM i (System i, AS/400, iSeries) servers. They retain a staff of industry veterans who have worked with the same technology for at least 15 to 20 years. And they’re willing to hire out these professionals to you on an hourly or per-project basis.
That means you can get the technical savvy, project-planning insight, and hands-on experience you need, when you need it. You’ll pay only for the resources you use. And you won’t have to make a long-term financial commitment in the process.
Four More Benefits of Your Partnership
The advantages of working with a reliable technical support partner are many. Your partner can help you:
- Get access to a higher level of IT expertise. Ever wondered where all the good IT help has gone? Many of the most skilled professionals are working for technology consulting firms. These experts would be too expensive to add to your full-time staff – but if you only need them for a few hours per month, they’re actually quite affordable.
- Ramp up your IT staff during peak periods. Ever been in a situation where you expect your IT workload to double over the next two months? Asking your IT consulting partner to send you a few experienced technicians on a two-month contract can be a cost-effective way to meet the demand.
- Fill IT skill gaps. Some IT teams have put together a strong group of database gurus or RPG programmers, but they’re a little weak in system administration. By working with an IT partner, you can bring in experienced system admins as needed.
- Educate your junior IT staff. There’s something to be said for sending your IT staff to training – but there’s also much they can learn by working alongside the credentialed and certified IT professionals provided by your technical support partner. You can’t put a price on the kind of skills transfer that will occur during every day of even a short project.
Don’t go it alone in IT. Your business systems are too important not to have the “best of the best” working to improve your IBM i infrastructure. To find out more, email iTech Solutions at email@example.com, call us at (203) 744-7854, or take the first step with our IBM i Health Check. For all of your System i support needs in Connecticut contact iTech Solutions.