7.3 Items to Be Aware of When Upgrading to IBM i 7.3 – Part 3

This is part 3 of a 4 part series on the new IBM i 7.3 Upgrade. Links to the rest of the series are listed a the bottom of this article.

5. IBM i NetServer Shared Printer Changes

be prepared for the IBM i 7.3 upgradeNetServer Shared Printers will behave differently after upgrading to IBM i 7.3. There is a new version of the Server Message Block (SMB) protocol. Version 2 (SMB2) has been added and is now the default that is negotiated with IBM i NetServer clients. The new protocol handles printing differently and printer functions will no longer work as they did in prior releases. Documents can still be printed to shared printer queues from Windows clients, but additional steps are required to configure the printer.

SMB2 support can be disabled on the system if the printing limitations are incompatible with existing network printer use.

6. Secure Sockets Layer (SSL) and Transport Layer Security (TLS) Changes

It may seem that you have issues every day on your PC when using Java and your browser, especially when it comes to SSL and TLS. There are so many vulnerabilities that what we thought was once secure, just is no longer.  So, for IBM i 7.3, only cipher suites considered secure are included.

The system value QSSLCSL cipher specification list generated when system value QSSLCSLCTL is *OPSYS has changed from the previous release. The IBM i 7.3 list contains only cipher suites considered okay for use by security compliance definitions at the time 7.3 was released. It is impossible for an application using System SSL/TLS to use a cipher suite not listed in QSSLCSL. Administrators can control the ciphers supported by System SSL/TLS via the system value QSSLCSL when QSSLCSLCTL is set to *USRDFN.(Learn more about SSL/TLS changes for IBM i 7.3 here.)

List change highlights:

  • The Rivest Cipher 4 (RC4) 128-bit ciphers are removed.
  • The Galois/Counter Mode (GCM) ciphers are now listed first, which makes them preferred over the Cipher Block Chaining (CBC) ciphers.
  • All ciphers with less than 128-bit are removed.


This was Part 3 of a four part series. See the following posts below:

7.3 Items to Be Aware of When Upgrading to IBM i 7.3 – Part 2

This is part 2 of a 4 part series on the new IBM i 7.3 Upgrade. Links to the rest of the series are listed a the bottom of this article.

things to know before you upgrade to IBM i 7.33. Increase the Licensed Internal Code space

If you are upgrading from 7.1 to 7.3 you need to increase the Licensed Internal Code space on the load source disk.  All server models with IBM i 7.1 or earlier releases require more reserved storage before IBM i 7.2 or 7.3 can be installed. Your upgrade will stop during the installation if you do not allocate the additional space.

You can do this by issuing the GO LICPGM on the command line, selecting option 5 on the menu to Prepare for upgrade, and then selecting the option to increase License Internal Code space.  Remember, your load source will need to be at least 70GB for a physical disk drive and 35GB for a virtual disk drive.

4. Required PTFs

While I think it goes without saying that you should always get to the latest PTFs on the release you are upgrading from before starting your upgrade, this release of IBM i 7.3 is no different.  As you plan for your IBM 7.3 installation or upgrade ensure that you review the “Required PTFs for upgrading to IBM 7.3” topic within the IBM i and Related Software section of the IBM developerWorks® wiki.

To review the “Required PTFs for upgrading to IBM i 7.3”, go to this wiki and select Updates and PTFs.

If you are upgrading from IBM i 7.1 for example, you need to load and apply certain PTFs to be able to accept online software agreements. If you are using image catalogs to upgrade from either IBM i 7.1 or IBM i 7.2 certain PTFs are required. Both of these preparation steps are included in the Installing, Upgrading, or Deleting IBM i Guide. You always want all the IBM i fixes that have resolved known problems installed before you start the upgrade.

This was Part 2 of a four part series. See the following posts below:


7.3 Items to Be Aware of When Upgrading to IBM i 7.3 – Part 1

Four part series on Upgrading to IBM i 7.3As with any upgrade, the success is in the preparation. Reading the IBM i Memo to Users and the upgrade guide will help ensure you are on the right path to a successful upgrade. We want to bring to your attention a few items and pre-requisites that you need to consider before you start your upgrade to 7.3. While IBM i 7.3 contains many cool new features and functions, the upgrade has several points that you need to be aware of. These are a few of the items that I want to bring to your attention, and certainly not all the concerns that must be examined before an upgrade.  Every company’s IBM i environment is unique, and careful consideration and planning must be done for each upgrade to ensure there is no interruption to the business.

1. Power6

IBM i 7.3 is not supported on Power6 systems.  This includes Power 520, 550, 560, 570, 595, M15, M25, E4A, E4S, M50, E8A, EMA, MMA, or FHA Machines.  In addition, Power6 BladeCenter models JS12, JS22, JS23, and JS43 machines can’t run 7.3.  Also, IBM i 7.3 isn’t supported on the IBM Flex System p260 and p460 Compute nodes for POWER7 or POWER7+ (Make sure you understand this is just IBM Flex Systems), nor Blades PS700, PS701, PS702, PS703, or PS704.  While we are on the subject of hardware, if you are using iSCSI IBM i 7.3 will not support iSCSI connected System x hardware, as that product has been stabilized.

2. LAN Console

It has always been the recommendation that administrators upgrade the LAN Console software on the PC being used as the console prior to upgrading the OS.  This release is no different but you need to go another step.  You must upgrade to the new Java based Access Client Solutions product before upgrading to 7.3.

Note: The LAN console feature in the IBM i Access for Windows client will work for a D-mode install because SSL ciphers aren’t used during the D-mode IPL but on the following A-mode IPL the IBM i Access for Windows LAN console will fail to connect. The IBM i Access for Windows client doesn’t need to be removed from the PC but be aware the IBM i Access for Windows console will not continue working if the system is upgraded to 7.3. If you are upgrading to 7.3 and you want to replace an existing console with a LAN attached Operations Console, upgrade the system before you migrate the console. This prevents any conflict between the existing console and the Operations Console.

Your choice since 7.2 has been one of two consoles, HMC or LAN Console.  You need to ensure that you have the latest version of the JAVA based IBM i Access Client Solutions product on your PC before starting the upgrade to 7.3.

This was Part 1 of a four part series. See the following posts below:


Migrating to IBM i Access Client Solutions

Last month, we discussed how to find and download IBM i Access Client Solutions, the new Java-based client software that is intended to replace the older platform-specific IBM i Access family offerings. Now that you’ve solved the maze IBM wants you to navigate in order to download the product, let’s talk about what’s next.

Note: This assumes you are on a Windows PC and are moving from IBM i Access for Windows, but most of these concepts work the same on other platforms.

Client Solutions comes as a single .zip file from the ESS website. As a Java-based program, installation is as simple as extracting the contents of the archive. You can place the software anywhere you like, but extractfor a single-PC installation the easiest option is to place it into a new folder on your C: drive.

The best way to start Client Solutions is to use one of the startup programs IBM has supplied in the download package. These programs make sure that Java starts with the right options to support the software and they provide a target for file associations, which we will discuss later. Open the location where you extracted the .zip file earlier and look inside the Start_Programs folder for the one that matches your system (use Windows 32-bit if you’re not sure). These programs need to stay where they are to work properly, but you can create a shortcut to the correct one to make it easier to start Client Solutions.

The main screen for Client Solutions provides a drop-down box to select a system to work with and a list of actions and tools you can launch. Hovering over each link will cause a brief description of that tool to appear in the right-hand panel. You’ll need to tell Client Solutions about a system before you can connect to it. copyconnectionsFortunately, a connection migration utility is included to copy your existing Access for Windows connections over into Client Solutions in one easy step. To access it, select “Copy Connections” from the File menu. Client Solutions will display a list of your Access for Windows environments and the systems defined within them. Use the arrow buttons in the middle to copy connection profiles back and forth between the two products. Once your connections are migrated and you are back on the main screen, starting your first 5250 session is as simple as selecting the target system from the drop-down and clicking the “5250 Emulator” link.

selectextensionsClient Solutions has its own session profile format (.hod), which it will use to save emulator sessions. It can also read the .ws format which Access for Windows uses (but keep in mind that AfW cannot open .hod files). If you used the Windows startup program earlier to start Client Solutions, then you will find a “File Associations” link on the Tools menu which you can use to associate these file types with Client Solutions. Setting the associations will allow you to start a 5250 emulator session directly by double-clicking a profile, bypassing the main menu.

As a relatively new product, Client Solutions is still growing. While it does provide a complete replacement for all of the core Access for Windows functionality, you may find a few places where you need to re-learn how to do things. For example, the Excel plug-in has been replaced with an option in Data Transfer to import directly into the active Excel sheet, so anyone using this feature will now need to open Excel, switch over to Client Solutions to perform the transfer, and then switch back to Excel. Another change is the lack of System i Navigatordatatransfer, which has been dropped in favor of Navigator for i (although Client Solutions does provide a link to Navigator for you). While no one likes change very much, it seems IBM is determined to force this one upon us since Access for Windows will not be supported past Windows 8.

By now you’ve probably noticed that there is a lot more in the download package than just the Java program and a few launchers; IBM provides quite a bit of documentation as well as other bits and pieces which come in handy if you’re interested in deploying the program across a network or customizing your installation. The team here at iTech has been using Client Solutions since it was available as a technology preview back in 2012, so we can tell you from experience that green screen is just scratching the surface of what it can do! If you would like us to help you with the migration, please send us an email.

IBM i 7.2 OS Upgrades

IBM_i_OS_UpgradeIf an upgrade to your current IBM i (OS/400 or i5/OS) operating system is something you’ve been putting off for quite some time, then the time has certainly come.

With IBM’s latest release of IBM i version 7.2, this release is packed with some really cool things. How long can you afford to keep waiting?  First, let me say that we have been a beta site for IBM i 7.2 over the last 3 to 4 months, and this release has been rock solid.  Very impressive when you see on announcement day the really cool features that IBM has added to this release.

Upgrades, updates, PTFs, enhancements are nothing new to the IBM i community.  IBM has heavily invested in what was OS/400 up to what we now call IBM i during the last 26 years. While they have certainly changed the methodology of delivering new features and functions in 7.1 with Technology Refreshes, the new enhancements were what we needed.

Technology Refreshes have been coming out every 6 months over the last 4 years for 7.1, and you should have been taken advantage of these to quickly and easily get the new enhancements.  Of course, if you weren’t on 7.1 you couldn’t take advantage of these as 6.1 didn’t have them, and V5R4 is ancient.

IBM i 7.2 is overflowing with enhancements.

Some of the changes are major and provide some DB2 security functionality that has quite honestly been missing is now here.  One of the few short comings of IBM i has been in order to give security to another user, you had to have rights to the object you were giving security on.

A great example is the System Administrator who has to have all rights to the payroll master file in order to give the payroll users access to this file.  This has been enhanced with 7.2, so that the System Administrator doesn’t need to have access to give access, and you can prevent someone with *ALLOBJ authority from viewing the contents of a file.  One of the many cool new features and functions of IBM i 7.2.

If you are still on V5R4 you need to get serious about upgrading. 

The features of V5R4 when compared to 7.2, is like the features of 1972 Ford Pinto, compared to a fully loaded 2014 Lamborghini.  Once you have upgraded past V5R4 to either 6.1 or 7.1, then the upgrade to 7.2 is rather easy.  Like any upgrade, there are changes that you must be aware of in the new release, there are PTFs that must be installed on the current release for a smooth upgrade, and there are pre-requisites that must be checked before the upgrade.

If you want to take advantage of the new Power8 machines, IBM has already stated these machines will only run 7.1 or 7.2.  I think that is certainly fair, as IBM i 7.1 has been released now for over 4 years, and it is an extremely mature and stable operating system.

Each month our iTech Solutions newsletters have tips and techniques about new features and functions that have been incorporated into either a Technology Refresh or a new release of IBM i.  You can be assured that we will be uncovering more and more 7.2 goodies over the next few months. Click here to sign-up for our newsletter.  

The new Power8 machines, while they are only on the low end will provide amazing performance for many customers. 

While IBM has yet to roll out the entire line, or discuss external card draws, what they have announced will run circles around most system in the market place.  I really like this new S814 machine, as it has amazing power, great amount of disk space internally in the CEC, and a machine that can truly perform lots of I/O Operations per second with the beefy disk controllers.

I will be presenting a how to successfully perform upgrades to IBM I 7.2 at COMMON next week, but a few items that you might want to start reviewing.

  • If you are still on V5R4 then upgrading directly to 7.1 is the way to go, as you won’t be able to upgrade directly to 7.2 from V5R4.
  • Missing out on the next generation of hardware, as IBM has already stated that Power8 will require 7.1 or 7.2 of IBM i, so time to start the process.
  • Your load source drive needs to be 70GB before upgrading to IBM i 7.2.
  • If the IBM i partition is using disks with 512-byte sectors, for example a partition hosted by IBM i or IBM i on storage that is attached by Virtual SCSI, the storage that is allocated for the load source needs to be approximately 80 GB to allow the IBM i partition to see the required 70 GB.
  • Before upgrading your system to IBM i 7.2, additional space needs to be allocated on your load source for the licensed internal code.
  • If you are using Java, Java 1.4.2 (option 13) and Java 5.0 (option 8 and 9) are no longer supported, you will need to upgrade your applications beforehand.
  • If you are running WebSphere Application Server, then before upgrading to IBM i 7.2, make sure you are at the minimum required level: for V8.0 need to be on and for V8.5 need to  be at
  • If you are running Power5 generation hardware, then you won’t be able to upgrade to 7.2.  Contact iTech Solutions to help with your hardware upgrade as well.

The good news is that both 6.1 and 7.1 upgrades are primed and ready.

IBM is certainly nudging IBM i users in that direction with their latest Technology Refresh. In addition, 7.2 has been an extremely stable release during beta testing, and we will be recommending to our customers to upgrade and take advantage of all the cool new things that it has to offer.

More good news: iTech Solutions can handle your system upgrade without putting a major dent in your budget or workflow.

Our plan will enable you to upgrade to 6.1, 7.1, or 7.2 seamlessly, affordably, and painlessly. Moreover, we can handle the entire upgrade process—from investigation, planning, and implementation—within the six month timeframe. In addition, if you would like to run your applications on another machine at 6.1, 7.1, or 7.2 to further test before your actual upgrade, we can provide you with a machine in the cloud or a loaner machine.

IBM i 7.2 is ready for Production, now it’s your turn to get your OS upgraded. Schedule a complimentary Technology Assessment with one of our experts. 

How to Eliminate Downtime and Keep Business Flowing

According to a study done by Emerson Network Power, 71% of senior-level managers believe that their datacenter is crucial to their company’s success. CEO’s and IT Directors can agree that downtime is a major detriment to business performance, as well as a drain on company budgets. In the same study, Emerson predicted that companies lose an average of $505,500.00 per every 90 minutes of downtime, and sometimes as much as $5,600.00 per minute.

Downtime negatively affects almost every aspect of a business, but for many IT Departments, especially those lacking the needed resources and expert knowledge, maintaining stable system performance can sometimes feel like an uphill battle.

There is a way, however, that IT Departments can essentially eliminate downtime all together, and that’s by implementing high availability and disaster recovery (HADR) solutions. With the ability to keep the essential parts of an infrastructure functioning, such as servers, business-critical applications, and storage systems, businesses can now reap the rewards of uninterrupted business service.

Beyond seamless service capabilities, HADR solutions also offer companies flexible growth and system-wide scalability. Unlike older server environments and disaster recovery systems, HADR supports heavy application workloads while simultaneously maintaining critical data, thus ensuring a company’s sustained productivity.

Paired with cloud and virtual servers, HADR solutions can also help companies recover faster from downtime by having a replicated system already in place.  When a system or server fails, for instance, pre-defined procedures can be laid out and executed to role-swap to servers in the cloud – servers that already have your data fully replicated.

Overall, as companies rely more and more on their IT infrastructures to drive performance, as well as business-wide growth, additional plans and technologies need to be put into place to guarantee the long-term operation and productivity of the entire organization. HADR solutions answer this need with flying colors and a great option for companies looking to alleviate costly downtime.

If you’re interested in discovering how HADR solutions can drive the performance and productivity of your company, reach out to our iTech Solutions experts for a complimentary DRHA assessment!

A New Era of IBM i Starts Now

the new era of IBM iIBM i and its predecessor the AS/400 have always been known for reliability, integration, dependability, ease of use, and of course full functionality. To this end, most of the systems even today are sold with internal storage.  It’s just another piece of the IBM i integration puzzle.  From the setup, to the administration, to the day to day use of the storage is so easy with internal disk.  Yet, the industry is changing.  External storage and specifically Storage Area Networks (SANs) are one of the hottest topics in IT today.  Why, I believe part of it has to do with virtualization, and the other part is cost.

If every server (Power, Windows, Linux, etc.) or partition has its own independent storage, then I have to manage all the storage independently.  This increases our administrative costs, as well as the skills required to manage our storage. In addition, if one system is using 20% of its storage, and another system is using 98% of its storage, it is usually not possible to move the storage from one server to the other.   This is where virtualization plays a key part to drive down our administrative costs and acquisition costs, but can increase the skills required to manage the new virtualization.  On the IBM Power platform, we have VIO Server (You might hear this called VIOS or Virtual I/O Server) to help with storage virtualization.  VIO Server is extremely powerful when it comes to virtualizing storage and networking, but it does require some additional skills that most IBM i shops don’t have, since VIO Server is a subset of IBM’s AIX operating system.  VIO Server can connect to almost any external storage.  This is probably its biggest virtualization benefit.  So, you may be wondering why IBM i can’t connect to everything.  IBM i uses 520 byte sectors for disk, and the industry uses 512 byte disk sectors.  Most SANs use 512 byte sectors, which provides difficulty for IBM i to connect to.  Although, you can connect VIO Server to the storage, and then let VIO Server virtualize the storage to IBM i.  This works great, but again you have to have VIO Server skills.

Wouldn’t it be great if there was an IBM i like Storage Area Network. One that was easy to use, easy to administer, competitively priced, had a great GUI front end, and connected to IBM i directly.  Well, up until last week I would have said that the IBM Storwize V7000 was all that, except you had to have VIO Server host the storage to IBM i.  As of today, the IBM i can directly attach to the IBM Storwize V7000 and its lower priced brother the Storwize V3700, and this is great news for IBM i.  It’s the best of two worlds coming together.

The V7000 is enterprise class storage at an affordable price that is ease to use and manage.  It has a remarkably easy to use GUI interface that is intuitive and almost self-guiding.  Each time I have used the GUI I am just amazed at the graphics.  The V7000 uses the same code that you will find in many of the IBM SANs, such as the SAN Volume Controller (SVC), and includes so many enterprise class options enabled.  By the way, if you have ever looked at PureFlex system, it also comes with an integrated V7000 for storage.  Some of the features includes with the Storwize V7000 are:

  • Thin Provisioning – storage is not allocated until data is written
  • Full Copy of volumes and space efficient snapshot offloads CPU resources from Hypervisor hosts
  • Easy Tier™ – automated tiering between SSD and HDD storage
  • Real-Time Compression – Automatically compress data with no performance impact.
  • Remote Mirroring – with Global and Metro Mirror.
  • Non-Disruptive data migration within and between internal and external storage

The Storwize V7000 Unified allows you to use this storage for both your block (IBM i & AIX) and file (Windows) capabilities. It has support for NFS/CIFS/FTP/HTTPS/SCP file protocols in addition to existing block protocols (iSCSI and FCP). There is file replication and snapshots for business continuity and disaster recovery in addition to existing block functions.

I believe we will see a new era starting right now in midrange disk with the ability of IBM i to directly attach to the IBM Storwize V7000 & V3700.  IBM i will be able to connect via a Fibre Channel Adapter over Fabric (via a Fibre Switch) or directly using a Fibre card. I see many new Power Systems running IBM i having a V7000 or V3700 to handle the needs of its storage, and the storage for the rest of the enterprise. I know this is what many of iTech Solutions customers will be requiring over the next few years as we work together to drive down their costs of storage acquisition, and allow for easier storage management all from a single interface.

Click here to visit the iTech Solutions homepage.

IBM i OS System Upgrades

RelaxAn upgrade to your current IBM i (OS/400 or i5/OS) operating system is something you’ve been putting off for quite some time. Can you afford to keep waiting? IBM already made the answer pretty clear by announcing that it will discontinue its support for V5R4 in six months. As we mentioned in our February newsletter after September 30, 2013, if you are running on V5R4 you will have no support from IBM, as you will be on an unsupported operating system.

Six months is all that stands between either having the latest IBM features or being locked into a costly system that will become obsolete.

What’s holding you back? For a large number of organizations, they are simply not ready for the time and financial commitment required for such an endeavor. Back in 2010, when IBM was contemplating pulling the plug on V5R4, the main issue businesses confronted was the recession. Budgets were leaner and tighter than ever. Today, the economy is on a slight uptick, but clearly, budget constraints are still a source of contention.

In an article that iProDeveloper published, they also highlighted other areas of concern:

  • Migrating directly from V5R4 to 7.1 (before 6.1) when 7.1 hasn’t reached maturity
  • Having extended support for older systems yet prolonging the move to 6.1
  • Missing out on the benefits of a newer kit around performance cost of ownership

The good news is that both 6.1 and 7.1 upgrades are primed and ready. IBM is certainly nudging IBM i users in that direction with their February Technology Refresh 6 release.

More good news: iTech Solutions can handle your system upgrade without putting a major dent in your budget or workflow. Our plan will enable you to upgrade to 6.1 or 7.1 seamlessly, affordably, and painlessly. Moreover, we can handle the entire upgrade process—from investigation, planning, and implementation—within the six month timeframe you are starring at. In addition, if you would like to run your applications on another machine at 6.1 or 7.1 to further test before your actual upgrade, we can provide you with a longer machine.

So there you have it. Beginning the upgrade process today will help you steer clear of added costs in the long run. iTech Solutions can help you take the first step. Contact us today to learn more!

Build your IBM i Strategic Roadmap from the Ground Up

RoadmapTrust is a hard thing to come by in any walk of life, especially when business is on the line. You wouldn’t trust just anyone with the responsibility of managing your critical IT systems, would you? A large number of organizations are faced with that very prospect. It’s either a case of handling everything on their own or reluctantly passing the keys over to someone else.

At iTech Solutions, we like to think of ourselves as a happy medium. We are fully capable of providing hands-on management support for all of your IT needs—with IBM i (AS/400, iSeries) support being front and center. We can design and configure specific IBM i upgrades, installations, and cloud migration projects. We can also take a step back and help you develop a long-term, IBM i strategic roadmap.

iTech Solutions understands  that you might desire your own in-house team to handle these odds and ends. However, when money, time, and resources are limited, we can fill the gaps. Why struggle for weeks on end with an upgrade project when we can take care of it in just two or three days?

No matter what, trust isn’t something you’ll have to worry about with iTech Solutions. We strive to be your partner throughout the process. Our goal is your goal, and vice versa. Ultimately, we want to help you gain the best i experience possible.

When it comes to IBM i, there really is no shortage of skills and devotion that we bring to the table. IBM i is in our DNA. We have an entire staff that has been trained and certified in IBM i best practices. Moreover, we want to pass our knowledge on to you through further training and technical support.

It’s all up to you. Whatever you need—from implementation and beyond—we can make it happen.  For more information about how we can deliver the IBM i support you need to boost your business, contact our team today!

Remote System Monitoring: The Smarter Way to Prevent Downtime

We’re going to go out on a limb here and guess that of all the activities that keep your IT staff busy, putting out fires is at the top of the list.

After all, when business systems go down, so does the business. In fact, even a relatively brief server outage can mean missed connections and lost opportunities – both of which translate to lower revenue.

When CA Technologies ran a study to measure the impact of downtime, they found that this dreaded problem costs North American businesses $26.5 billion per year. And according to the research, small businesses suffer more than any other market segment in terms of lost sales.remote-system-monitoring-connecticut

As CA Technologies found, businesses that experience major downtime struggle to maintain productivity as they scramble to recover lost data and repair the damage. The typical approach is to throw as much IT staff as possible at the problem and hope that customers, suppliers, and partners are understanding about the inevitable delays and miscommunications.

Wouldn’t it be easier just to prevent these incidents in the first place?

Why You Should Consider Remote System Monitoring

There’s a reliable way to prevent the most common IT problems. The best IT support partners now offer remote system monitoring services.

With remote system monitoring, you have a team of experts that are on your system and on your team, with the experience to prevent problems before they happen.

As your business users work, your IT partner can see where problems may be brewing behind the scenes. They can then take steps to intervene and correct issues before they result in system downtime.

With remote system monitoring, you can:

  • Get more value out of your IT investments. Let’s face it: your hardware and software are worthless when they’re not working. More uptime means greater payback on your capital expenditures.
  • Make life easier for your IT team. As they watch your system, your IT partner will be able to intervene in many situations without even needing to notify your IT staff.
  • Focus on strategic IT. Your in-house IT experts deliver the most value when they’re coming up with new ways to increase the productivity of your entire workforce. The more you have to pull them off these projects to get your system back up and running, the longer it will be before the truly strategic projects benefit your company.
  • Enhance your IT budgeting. System downtime is costly not only in terms of lost revenue, but also in terms of funding data recovery and other “cleanup” activities. Preventing downtime means avoiding these unexpected IT expenses. That means you can devote more budget to the areas that really matter.

Your Healthier Infrastructure Can Start Today
Getting up and running with remote system monitoring is surprisingly quick and easy. It’s also one of the best decisions you can make for the long-term health of your IT infrastructure. To learn how iTech Solutions’ remote monitoring services can help you get more from your network, call us today at (203) 744-7854. Or email us at info@itechsol.com

Are your IBMi systems running at optimal performance? Find out with our IBM i Health Check.